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Hello, º£½ÇÉçÇøColleagues:

 We hope this email finds everyone having a great 2021 so far.

Great news! Effective immediately, all licensed º£½ÇÉçÇøTechConnect Zoom accounts now have the option to turn on live Ai transcripts (subtitles) for your meetings/classes.

 Live Ai Transcripts in º£½ÇÉçÇøTechConnect Zoom: How does it work?

Action: You will have one step to do in your º£½ÇÉçÇøTechConnect Zoom account prior to accessing this feature. You will need to turn on Audio Transcript in your Recording Settings. 

Help Guide: Here you can find an IITS help guide to support you with this step and to learn about this feature.

A Note from DSPS: In many cases, accurate transcripts can serve as a reasonable alternative to a note taking accommodation. For more information or questions, connect with the DSPS Office.

 While we are on the subject of º£½ÇÉçÇøTechConnect Zoom – here are a few other important updates & reminders:

As a friendly reminder, in December 2020, º£½ÇÉçÇømigrated to a local sub-account. You can learn more about that migration here. With that migration came a new TechConnect Zoom interface in Canvas. If you are using TechConnect Zoom in Canvas, you can find support & information on that here.

It is important to keep your º£½ÇÉçÇøTechConnect Zoom up-to-date. Some updates happen automatically, but others may require you to execute the update. Keeping your Zoom up-to-date assures you get the latest tools, security features, and best performance. If you want to learn more, visit for the latest. If you have an º£½ÇÉçÇødevice and need an update, please reach out to the IITS Faculty & Staff Help Desk for support.

º£½ÇÉçÇøTechConnect Zoom URL is:  It can also be found in your Viking Portal. 

Need a licensed account? If you are an º£½ÇÉçÇøemployee, please email the helpdesk@lbcc.edu to request one.

Questions?

For all Colleagues – General º£½ÇÉçÇøTechConnect Zoom Questions: Please contact our IITS Faculty & Staff Help Desk Team
Email: helpdesk@lbcc.edu
Phone: (562) 938-4357

For Faculty – Canvas TechConnect Zoom Questions: Please Contact our OLET Team
Email: olet@lbcc.edu
Phone: (562) 938-4357 (connect with OLET team)

Questions regarding DSPS & Live Transcripts in Zoom
Email: dsps-staff@lbcc.edu
Phone: (562) 938-4558

Thank you,

Instructional & Information Technology Services (IITS)

Web: www.lbcc.edu/iits 

Phone: (562) 938-4357

Email: helpdesk@lbcc.edu  

IITS Ticket System: 

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